Privacy Policy for EVOXD by Evo Technologies LTD

Last Updated: January 22, 2026

1. Introduction
Evo Technologies LTD (“we,” “us,” or “our”) is a Nigerian-based IT consultancy and software development company committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services, website, software solutions (including ERP/CRM systems, AI voice solutions, and other custom applications), or engage with us as a client, partner, or visitor.

By using our services or providing us with your information, you consent to the practices described in this policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, job title, company name, and billing details.

  • Technical Data: IP address, browser type, operating system, device identifiers, and usage logs from our platforms or client-deployed systems.

  • Client Business Data: When implementing ERP/CRM or AI solutions, we may process data on behalf of clients (e.g., employee records, customer contacts, transaction history). Such data is processed strictly as a data processor under client instruction.

  • Communication Records: Emails, support tickets, meeting notes, and feedback shared during service delivery.

  • Payment Information: Processed securely via third-party payment gateways; we do not store full credit card details.

3. How We Use Your Information
We use collected information to:

  • Deliver, maintain, and improve our software and consulting services.

  • Provide technical support and respond to inquiries.

  • Bill and manage client accounts and subscriptions.

  • Comply with legal obligations and enforce contractual agreements.

  • Analyze system performance and user behavior to enhance product functionality.

  • Communicate updates, offers, or service changes (with opt-out options).

4. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information only when necessary:

  • With trusted third-party service providers (e.g., cloud hosting, payment processors) under strict confidentiality agreements.

  • To comply with legal requirements, court orders, or regulatory investigations.

  • In the event of a merger, acquisition, or asset transfer, with notice to affected parties.

  • With client consent or as explicitly permitted under our service agreements.

5. Data Security
We implement industry-standard security measures, including encryption (in transit and at rest), access controls, regular audits, and secure development practices. Our infrastructure adheres to best practices for open-source deployment and data protection.

6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client business data is retained per the terms of individual service contracts and deleted upon termination unless otherwise agreed.

7. International Data Transfers
While primarily operating in Nigeria, some services may involve cross-border data processing (e.g., cloud infrastructure). We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

8. Your Rights
Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain processing activities.

  • Request data portability.

  • Withdraw consent (where applicable).

To exercise these rights, contact us at [insert official contact email, e.g., privacy@evoxd.co].

9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or posted on our website with an updated effective date.

11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

Evo Technologies LTD
Email: privacy@evoxd.co
Phone: +44 7853 794630